Patient Access & Scheduling Specialist

Houston Methodist; Town of Texas (WI); On-site; USD 36,000 - 52,000; Full time

Job summary

Houston Methodist is seeking a Patient Access Center Representative to schedule and register patients, verify insurance eligibility, and ensure financial clearance prior to appointments. You will support management with process improvements and quality reviews, while delivering exceptional patient communication and coordination with physicians and clinical staff.

The role emphasizes accurate data entry across scheduling systems, adherence to HIPAA, and maintaining a courteous, professional

Qualifications

• High School diploma or equivalent required
• Three years of experience in healthcare setting/call center or customer service operations
• Healthcare knowledge with medical terminology preferred

Responsibilities

• Schedule appointments and perform registration and verification of eligibility and benefits
• Provide excellent customer service to patients and communicate with physicians and staff
• Audit/quality review to ensure accurate scheduling and registration
• Assist management with observations and process-improvement suggestions
• Triages calls and provides information to prepare for appointments

Skills

Customer service

Communication skills

Medical terminology

Data entry

Windows

Education

High School diploma or eq.

Tools

Windows

Excel

Job description

Houston Methodist is seeking a Patient Access Center Representative to schedule and register patients, verify insurance eligibility, and ensure financial clearance prior to appointments. You will support management with process improvements and quality reviews, while delivering exceptional patient communication and coordination with physicians and clinical staff.

The role emphasizes accurate data entry across scheduling systems, adherence to HIPAA, and maintaining a courteous, professional