Patient Access Specialist – Scheduling & Registration

MHM Support Services; Joplin (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Health System is seeking a Patient Access Representative in Joplin, MO. This role serves as the first contact for patients, helping with scheduling, registration, verification of benefits, pre-certification, and financial clearance to ensure smooth entry into Mercy facilities.

The position requires 1-3 years of clerical and customer service experience. A high school diploma is required, with some college helpful. Excellent communication and attention to detail are essential for success.

Qualifications

• 1-3 years clerical experience and customer service preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate patient entry into Mercy facilities, including scheduling and registration.
• Perform benefit verification, pre-certification, and financial clearance.
• Ensure accurate patient data and populate the patient record.
• Coordinate pre-visit collection as part of the admission process.

Skills

Clear communication

Phone etiquette

Relationship building

Organizational skills

Attention to detail

Computer systems

10-key calculator

Education

High School diploma

Some college helpful

Tools

10-key calculator

Computer keyboard

Job description

Mercy Health System is seeking a Patient Access Representative in Joplin, MO. This role serves as the first contact for patients, helping with scheduling, registration, verification of benefits, pre-certification, and financial clearance to ensure smooth entry into Mercy facilities.

The position requires 1-3 years of clerical and customer service experience. A high school diploma is required, with some college helpful. Excellent communication and attention to detail are essential for success.