Patient Access Specialist: Scheduling, Insurance & Billing

Addison Group; Gig Harbor (WA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Addison Group is seeking a Patient Access Specialist for an on-site role in Gig Harbor, WA. You will support patient intake and registration, verify insurance, and help ensure accurate scheduling and financial clearance while delivering excellent customer service.

Responsibilities include greeting patients, scheduling and confirming appointments, collecting co-pays, and maintaining HIPAA compliance using EMR systems such as Epic or Cerner.

Qualifications

• 1–2 years of healthcare registration, scheduling, or customer service.
• High school diploma or GED required.
• Insurance verification and/or prior authorization experience required.
• Associate degree or healthcare certification preferred.

Responsibilities

• Greet and assist patients in person and over the phone.
• Schedule, reschedule, and confirm patient appointments.
• Register patients and maintain accurate demographic information.
• Verify insurance eligibility, benefits, referrals, and authorizations.
• Collect co-pays, deductibles, and outstanding balances.
• Explain financial responsibilities and payment options to patients.
• Obtain required consent and privacy documentation.
• Coordinate with providers, nurses, and insurance companies to support patient care.
• Maintain compliance with HIPAA and organizational policies.
• Utilize electronic medical record (EMR/EHR) systems such as Epic or Cerner.

Skills

Healthcare CS

Data accuracy

Multitasking

Insurance verification

Education

High school diploma or GED

Associate degree or healthcare certification preferred

Job description

Addison Group is seeking a Patient Access Specialist for an on-site role in Gig Harbor, WA. You will support patient intake and registration, verify insurance, and help ensure accurate scheduling and financial clearance while delivering excellent customer service.

Responsibilities include greeting patients, scheduling and confirming appointments, collecting co-pays, and maintaining HIPAA compliance using EMR systems such as Epic or Cerner.