Patient Access Specialist

Addison Group; Lincoln (NE); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Job summary

Addison Group is seeking a Patient Access Specialist for Lincoln, NE. This onsite role handles patient intake, scheduling, and registration while ensuring accurate demographic data and financial clearance.

The ideal candidate has 1–2 years in customer service or admin, is proficient with EMR/EHR systems (Epic or Cerner), and understands insurance verification and HIPAA compliance. Medical, dental, vision benefits are included.

Qualifications

• 1–2 years of customer service or administrative experience.
• High school diploma or GED required.
• Insurance verification and/or prior authorization experience required.
• Associate degree or healthcare certification preferred.

Responsibilities

• Greet and assist patients in person and over the phone.
• Schedule, reschedule, and confirm patient appointments.
• Register patients and maintain accurate demographic information.
• Verify insurance eligibility, benefits, referrals, and authorizations.
• Collect co-pays, deductibles, and outstanding balances.
• Explain financial responsibilities and payment options to patients.
• Obtain required consent and privacy documentation.
• Coordinate with providers, nurses, and insurance companies to support patient care.
• Maintain compliance with HIPAA and organizational policies.
• Utilize electronic medical record (EMR/EHR) systems such as Epic or Cerner.

Skills

Customer service

Administrative support

HIPAA compliance

Education

High school diploma or GED

Associate degree or healthcare certification preferred

Tools

Epic

Cerner

Job description

Position: Patient Access Specialist - Lincoln, NE

Location: Onsite in Lincoln, NE

Pay: $17 - $22 / Hour DOE

Benefits: This position is eligible for medical, dental, vision, and 401(k)

Hours: 7am-7pm or 7pm-7am

Job Description

The Patient Access Specialist is responsible for supporting the patient intake and registration process within a healthcare organization. This role serves as a primary point of contact for patients and helps ensure accurate scheduling, insurance verification, registration, and financial clearance while delivering excellent customer service.

Key Responsibilities

• Greet and assist patients in person and over the phone
• Schedule, reschedule, and confirm patient appointments
• Register patients and maintain accurate demographic information
• Verify insurance eligibility, benefits, referrals, and authorizations
• Collect co-pays, deductibles, and outstanding balances
• Explain financial responsibilities and payment options to patients
• Obtain required consent and privacy documentation
• Coordinate with providers, nurses, and insurance companies to support patient care
• Maintain compliance with HIPAA and organizational policies
• Utilize electronic medical record (EMR/EHR) systems such as Epic or Cerner

Qualifications

• 1 – 2 years of customer service or administrative experience in any industry
• High school diploma or GED required
• Insurance verification and/or prior authorization experience required
• Associate degree or healthcare certification preferred

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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