Patient Access Specialist: Scheduling & Insurance

Northern Arizona Healthcare; Flagstaff (AZ); On-site; USD 33,000 - 52,000; Full time

Job summary

Northern Arizona Healthcare is seeking a Patient Access Representative to verify patient demographics, insurance information, and help with scheduling and admissions. You will interview patients or their representatives, document discussions, and ensure accurate data entry in the electronic medical record before procedures.

You must understand compliance standards like HIPAA/EMTALA and contribute to a smooth revenue cycle.

Qualifications

• 1 year in a customer service role is required.
• Proficiency in Microsoft Applications (Excel, Word, PowerPoint) preferred.
• Medical terminology coursework is preferred.

Responsibilities

• Register patients and schedule appointments with accurate data entry into the electronic medical record.
• Verify insurance and collect demographics and insurance information.
• Explain procedures and patient instructions as needed for services.
• Enter and reflect activities correctly in patient encounter documentation.
• Maintain compliance with HIPAA and EMTALA and safety regulations.

Skills

Customer Service

Microsoft Excel

Microsoft Word

PowerPoint

Education

High School Diploma or GED

Medical Terminology Coursework

Tools

Microsoft Office

Job description

Northern Arizona Healthcare is seeking a Patient Access Representative to verify patient demographics, insurance information, and help with scheduling and admissions. You will interview patients or their representatives, document discussions, and ensure accurate data entry in the electronic medical record before procedures.

You must understand compliance standards like HIPAA/EMTALA and contribute to a smooth revenue cycle.