Patient Access Specialist – Scheduling & Insurance

Cooper University Health Care; Camden (AL); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Health, dental, vision

Retirement plan

Career growth opportunities

Job summary

Cooper University Health Care is seeking a patient access specialist to ensure accurate scheduling, verify insurance, and support timely patient access to services. The role emphasizes strong communication with patients, caregivers, and care teams.

The ideal candidate will have experience in medical terminology, billing knowledge, and proficiency with registration systems, contributing to smooth operations and patient satisfaction.

Qualifications

• 2 years of appointment scheduling, insurance verification or registration experience in a hospital or physician office, Medical Terminology preferred.
• Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals.
• Excellent customer service skills with strong interpersonal skills and phone etiquette are required.

Responsibilities

• This position has a strong emphasis on customer service to our patients and facilitating patient access to professional services; ensure quality patient scheduling, positive telephone etiquette and customer satisfaction.

Skills

appointment scheduling

insurance verification

registration experience

medical terminology

excellent communication

Education

High School Diploma or Equivalent

Tools

Flow cast registration

Pre-certifications

Authorizations

Referrals

Job description

Cooper University Health Care is seeking a patient access specialist to ensure accurate scheduling, verify insurance, and support timely patient access to services. The role emphasizes strong communication with patients, caregivers, and care teams.

The ideal candidate will have experience in medical terminology, billing knowledge, and proficiency with registration systems, contributing to smooth operations and patient satisfaction.