Patient Access Specialist I - Scheduling & Verification

Cooper University Health Care; Camden (NJ); On-site; USD 23,000 - 30,000; Full time

Job summary

Cooper University Health Care in Camden, NJ is seeking a patient scheduling professional focused on delivering quality access to services. The role emphasizes accurate scheduling, courteous telephone etiquette and exceptional customer service in support of Cooper's mission.

Candidates should understand medical terminology, medical insurance and billing requirements, and be proficient with computer systems. The position requires organization, independence and a commitment to upholding Cooper's

Qualifications

• 2 years of appointment scheduling, insurance verification or registration experience in a hospital or physician office.
• Proficiency in Flow cast registration, pre-certifications, authorizations, referrals.
• Excellent customer service skills with strong interpersonal skills and phone etiquette are required.

Responsibilities

• Facilitate patient access and scheduling in a high-volume setting.
• Maintain professional communication with patients and staff by phone and in person.
• Demonstrate knowledge of medical terminology and billing requirements.

Skills

Appointment scheduling

Insurance verification

Registration

Customer service

Medical terminology

Communication skills

Education

High School Diploma or Equivalent

Tools

Flow cast registration

Pre-certifications

Authorizations

Referrals

Job description

Cooper University Health Care in Camden, NJ is seeking a patient scheduling professional focused on delivering quality access to services. The role emphasizes accurate scheduling, courteous telephone etiquette and exceptional customer service in support of Cooper's mission.

Candidates should understand medical terminology, medical insurance and billing requirements, and be proficient with computer systems. The position requires organization, independence and a commitment to upholding Cooper's