Patient Services Concierge & Scheduling Specialist

Cooper University Health Care; Cherry Hill Township (NJ); On-site; USD 25,000 - 40,000; Full time

Job summary

Cooper University Health Care in New Jersey is seeking a Patient Access/Registration professional to greet patients, register and schedule, and collect copays. The role emphasizes exceptional service and clear communication in support of the hospital mission.

As a front-line representative, you will coordinate patient flow, act as a nonclinical navigator during discharge, and embody Cooper’s values in interactions with patients and staff. Epic experience is preferred.

Qualifications

• Must have strong customer service skills and ability to communicate clearly.
• Organizational skills and teamwork are essential for handling patient flow.
• Experience in medical facility registration and billing is preferred.

Responsibilities

• Greet, register and schedule patients; collect point-of-service copays.
• Serve as the front line contact for incoming patients and families.
• Act as nonclinical navigator during discharge coordination with Cooper team.

Skills

Customer service

Communication

Organization

Teamwork

Education

High School Diploma or equivalent

Tools

Epic

Job description

Cooper University Health Care in New Jersey is seeking a Patient Access/Registration professional to greet patients, register and schedule, and collect copays. The role emphasizes exceptional service and clear communication in support of the hospital mission.

As a front-line representative, you will coordinate patient flow, act as a nonclinical navigator during discharge, and embody Cooper’s values in interactions with patients and staff. Epic experience is preferred.