Patient Access Navigator II: Care Coordination & Scheduling

Cooper University Health Care; Camden (NJ); On-site; USD 29,000 - 45,000; Full time

Job summary

Cooper University Health Care is seeking a Patient Navigator to serve as a single point of access for patients across multiple disciplines. You will coordinate scheduling, assist with registrations, and ensure a high-quality patient experience in a fast-paced health system.

The role requires strong communication, multitasking abilities, and proficiency with standard office software; bilingual skills are a plus and EPIC knowledge is beneficial.

Qualifications

• Must have 1–2 years of direct experience in a Customer Service, Contact Center or scheduling environment.
• Healthcare setting experience is preferred.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Provide centralized patient access across disciplines and coordinate scheduling.
• Maintain professional demeanor and deliver excellent customer experiences.
• Utilize EPIC and other systems to verify information and assist patients.

Skills

Customer Service

Communication

Multitasking

Time Management

Team Player

Problem Solving

Education

High School diploma or equivalent

Tools

EPIC systems

Excel

Word

Outlook

Job description

Cooper University Health Care is seeking a Patient Navigator to serve as a single point of access for patients across multiple disciplines. You will coordinate scheduling, assist with registrations, and ensure a high-quality patient experience in a fast-paced health system.

The role requires strong communication, multitasking abilities, and proficiency with standard office software; bilingual skills are a plus and EPIC knowledge is beneficial.