Patient Access & Scheduling Specialist

Cooper Norcross Health; Gloucester Township (NJ); On-site; USD 35,000 - 52,000; Full time

Job summary

Cooper University Health Care is seeking a patient registration professional to welcome guests and provide exceptional service. You will manage full registration, verify demographics and insurance, and coordinate outreach through MyChart messaging and calls.

The role requires multitasking in a fast-paced ambulatory setting, with emphasis on accuracy and patient satisfaction. Training includes electronic systems use and adherence to patient rights and privacy standards.

Qualifications

• Minimum one year of recent registration or billing experience working in a medical facility preferred.
• Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
• Excellent organizational, written/verbal communication and teamwork skills.

Responsibilities

• Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience.
• Performs all registration functions including full registration and updating demographics, insurance information and signatures.
• Performs and documents patient outreach for messages received in front desk pool, MyChart messaging and confirmation calls.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High School Diploma or equivalent

Tools

Epic software

Job description

Cooper University Health Care is seeking a patient registration professional to welcome guests and provide exceptional service. You will manage full registration, verify demographics and insurance, and coordinate outreach through MyChart messaging and calls.

The role requires multitasking in a fast-paced ambulatory setting, with emphasis on accuracy and patient satisfaction. Training includes electronic systems use and adherence to patient rights and privacy standards.