Patient Access & Insurance Verification Specialist

Cooper University Health Care; Camden (NJ); On-site; USD 29,000 - 45,000; Full time

Job summary

Cooper University Health Care in Camden, NJ, is seeking a Patient Access Specialist to support accurate insurance verification, patient registration, and billing processes.

You will work with insurance payers, patients, and healthcare providers to resolve discrepancies, gather missing data, and prevent claim denials.

The role requires attention to detail, strong communication, and the ability to work independently in a fast-paced healthcare environment.

Qualifications

• Attention to detail and accuracy in insurance data and records.
• Strong organization to manage complex registration workflows.
• Effective communication with patients, providers, and payers.
• Customer service orientation in a healthcare setting.

Responsibilities

• Ensure quality patient registration, validation, and verification of insurance information.
• Collect and review all patient insurance information needed to complete the benefit verification process.
• Investigate missing data needed to complete the verification.
• Troubleshoot and resolve questions and concerns related to health insurance coverage.
• Coordinate benefits and MSPQ episodically for Medicare recipients.
• Assist with point-of-service collections and patient satisfaction.

Skills

Attention to detail

Strong organizational skills

Effective communication

Customer service

Education

High School Diploma

CHAA certification

HFMA certification

Tools

NaviNet

Availity

PEAR

Notivasphere

Job description

Cooper University Health Care in Camden, NJ, is seeking a Patient Access Specialist to support accurate insurance verification, patient registration, and billing processes.

You will work with insurance payers, patients, and healthcare providers to resolve discrepancies, gather missing data, and prevent claim denials.

The role requires attention to detail, strong communication, and the ability to work independently in a fast-paced healthcare environment.