Patient Access Specialist & Scheduler

Geisinger Clinic; Scranton (Lackawanna County); On-site; USD 19,000 - 25,000; Full time

Job summary

Geisinger Clinic is seeking a regular, full-time front line support professional at Geisinger Community Medical Center (GCMC) in Scranton. The role greets and registers patients, assists with check-in, and schedules follow-up appointments.

You will handle insurance information, collect payments, and maintain patient records with attention to HIPAA rules. Qualified candidates have a high school diploma or GED and at least 1 year of related experience.

Qualifications

• Front desk presence and patient check-in support.
• Ability to verify demographics and schedule appointments.
• Familiarity with health information systems and HIPAA guidelines.

Responsibilities

• Greets and registers patients, supports check-in, and schedules follow-ups.
• Manages patient check-in procedures and communicates wait times to patients.
• Verifies demographics and insurance information per encounter.
• Collects payments and explains financial responsibilities to patients.
• Maintains accurate medical records and assists with referrals and pre-certifications.

Skills

Clinic Support

Communication

Computer Literacy

Customer Service

Health Information Systems

HIPAA Compliance

Multitasking

Organizing

Teamwork

Education

High School Diploma or GED

Job description

Geisinger Clinic is seeking a regular, full-time front line support professional at Geisinger Community Medical Center (GCMC) in Scranton. The role greets and registers patients, assists with check-in, and schedules follow-up appointments.

You will handle insurance information, collect payments, and maintain patient records with attention to HIPAA rules. Qualified candidates have a high school diploma or GED and at least 1 year of related experience.