Patient Access & Scheduling Specialist

Geisinger Clinic; Danville (PA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) plan

Free Care.com membership

Employee Assistance Program (EAP)

Job summary

Geisinger Medical Center is seeking a front-line patient services associate to greet and register patients, support check-out, and schedule follow-up appointments. You will handle insurance verification, gather necessary consents, and explain financial obligations to patients.

This role requires strong communication and computer skills to support efficient patient flow and accurate recordkeeping. You will participate in multi-channel communications, manage queues, and uphold privacy and

Qualifications

• High School Diploma or GED required.
• Minimum 1 year related work experience preferred.
• Experience in healthcare or front desk roles preferred.

Responsibilities

• Check in patients and verify demographics.
• Provide kiosk support to facilitate check-in where applicable.
• Explain insurance rank and collect fees at time of service.
• Maintain medical records and ensure privacy compliance.
• Schedule follow-up appointments and referrals as needed.
• Process messages regarding appointments, prescriptions, and requests.
• Notify patients of financial responsibilities and collect payments.

Skills

Clinic Support Services

Communication

Computer Literacy

Customer Service

Health Information Systems

HIPAA Compliance

Multitasking

Organizing

Teamwork

Education

High School Diploma or GED

Job description

Geisinger Medical Center is seeking a front-line patient services associate to greet and register patients, support check-out, and schedule follow-up appointments. You will handle insurance verification, gather necessary consents, and explain financial obligations to patients.

This role requires strong communication and computer skills to support efficient patient flow and accurate recordkeeping. You will participate in multi-channel communications, manage queues, and uphold privacy and