Compassionate Patient Access & Registration Specialist

Community Health Network; Indianapolis (IN); On-site; USD 25,000 - 36,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling patient registration, insurance verification and financial clearance. You will manage check-ins, scheduling, payments and ensure compliant workflows for admissions and visits.

Ideal candidates have a high school diploma or GED and 1+ year experience in a healthcare office with strong customer service, able to navigate EPIC queues and verify CMS standards.

Qualifications

• High School Diploma or GED is required.
• 1+ years of experience in healthcare office setting preferred.
• Proficient in registrations (inpatient, outpatient, and emergency).
• Pre-register patients and verify CMS standards and coverage.
• Accurate entry of patient demographics, insurance and financial information.

Responsibilities

• Handle customer service, patient registration and financial clearance.
• Perform check-ins, scheduling and payment collection.
• Verify insurance coverage and CMS compliance.
• Maintain accurate EHR and admissions/discharge data.
• Utilize EPIC work queue for pre-registration.

Skills

Customer service

EPIC

CMS standards

Insurance verification

Registration

Admissions

Data entry

Education

High School Diploma or GED

Tools

EPIC software

Job description

Community Health Network is seeking an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling patient registration, insurance verification and financial clearance. You will manage check-ins, scheduling, payments and ensure compliant workflows for admissions and visits.

Ideal candidates have a high school diploma or GED and 1+ year experience in a healthcare office with strong customer service, able to navigate EPIC queues and verify CMS standards.