Patient Access Specialist: Front Desk & Care Impact

Community Health Network; Washington; On-site; USD 38,000 - 48,000; Full time

Job summary

Community Health Network seeks an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling customer service and patient registration. The role includes financial clearance, check-ins, scheduling, and insurance verification to ensure smooth patient flows and compliant administrative processes.

The APAR will verify CMS coverage, enter patient demographics and insurance details, and support the accuracy of the electronic health record, enabling efficient billing

Qualifications

• High School Diploma or GED required.
• 1+ year healthcare office experience preferred.
• Registration/Admissions experience across inpatient, outpatient, and ER.
• Ability to pre-register patients using EPIC.
• Verify CMS coverage and patient eligibility.

Responsibilities

• Be the first contact for visitors, handling customer service.
• Manage patient registration and financial clearance.
• Handle check-ins, scheduling, and payment collection.
• Verify insurance and CMS coverage information.
• Ensure EHR completeness and compliance with guidelines.

Skills

Customer service

Healthcare office experience

Registration/Admissions

EPIC pre-registration

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network seeks an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling customer service and patient registration. The role includes financial clearance, check-ins, scheduling, and insurance verification to ensure smooth patient flows and compliant administrative processes.

The APAR will verify CMS coverage, enter patient demographics and insurance details, and support the accuracy of the electronic health record, enabling efficient billing