Ambulatory Patient Access Specialist

Community Health Network; Indianapolis (IN); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

The Associate Patient Access Representative (APAR) at Community Health Network Indianapolis Northside is the first point of contact for visitors, handling patient registration, scheduling and financial clearance.

Responsibilities include check-ins, payment collection, insurance verification and ensuring accurate, complete EHRs with CMS-compliant data; the role supports smooth workflows and compliant patient access.

Competenze

• High School Diploma or GED required
• 1+ years of experience in a healthcare office setting or strong customer service background preferred
• Registration/admissions across inpatient, outpatient, and emergency admits
• Pre-register scheduled patients using EPIC work queue
• Verify CMS coverage and eligibility information for patients
• Enter patient demographics, insurance, and financial information accurately
• Ensure completeness of the electronic health record (EHR) and update as needed

Mansioni

• Handle patient check-ins, scheduling and payment collection
• Perform insurance verification and financial clearance
• Ensure accurate patient demographics and insurance information in the EHR
• Assist patients administratively and financially for visits
• Maintain compliant workflows and CMS guidelines

Conoscenze

Customer service

Communication

Multitasking

Attention to detail

Formazione

High School Diploma or GED

Strumenti

EPIC

Descrizione del lavoro

The Associate Patient Access Representative (APAR) at Community Health Network Indianapolis Northside is the first point of contact for visitors, handling patient registration, scheduling and financial clearance.

Responsibilities include check-ins, payment collection, insurance verification and ensuring accurate, complete EHRs with CMS-compliant data; the role supports smooth workflows and compliant patient access.