Patient Access & Registration Specialist

Community Health Network (Indianapolis); Carmel (IN); On-site; USD 21,000 - 26,000; Full time

Job summary

Community Health Network in Carmel is seeking an Associate Patient Access Representative (APAR) for the Fam Med Care-Carmel location. You will greet visitors, manage patient registrations and financial clearance, and support check-ins, scheduling, and payments.

The APAR role requires a high school diploma or GED and 1+ years in healthcare or customer service. You will verify insurance, check CMS requirements, and maintain accurate EHR data across multiple sites in Indiana.

Qualifications

• High School Diploma or GED required.
• 1+ years in healthcare office setting and/or strong customer service background preferred.
• Proficient in registrations (inpatient, outpatient, emergency).
• Completes Admissions, Discharges and Transfers timely when applicable.
• Ability to monitor and perform patient hospital and ambulatory movement.
• Uses EPIC work queue to pre-register scheduled patients.
• Verifies medical necessity per CMS standards and communicates coverage/eligibility information.
• Accurately identifies and enters patient demographics, insurance and financial information.
• Gathers and verifies confidential health and financial information to assure payment for services.
• Confirms completeness of the electronic health record (EHR) and makes changes as needed.

Responsibilities

• Handles front-office and back-office functions across the network, ensuring smooth patient flow and accurate data entry.

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network in Carmel is seeking an Associate Patient Access Representative (APAR) for the Fam Med Care-Carmel location. You will greet visitors, manage patient registrations and financial clearance, and support check-ins, scheduling, and payments.

The APAR role requires a high school diploma or GED and 1+ years in healthcare or customer service. You will verify insurance, check CMS requirements, and maintain accurate EHR data across multiple sites in Indiana.