Patient Access Specialist — Registration & Support

Jobtome; Cambridge (MA); Presencial; USD 22 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Sign-on bonus

Benefits package

Resumo da oferta

UnitedHealth Group is seeking a patient access coordinator to greet patients, collect demographics and insurance information, and direct them to appointments. You will verify coverage, explain costs, and assist with financial aid applications.

The role emphasizes accurate data entry, customer service, and teamwork within a fast-paced healthcare setting. You will work Monday to Friday, 9:30 am to 6:00 pm, with potential for mentorship and career development.

Qualificações

• 6+ months of customer service experience in an office/hospital setting.
• Proficiency with Microsoft Office products.

Responsabilidades

• Greets and welcomes patient in person.
• Collects demographic and insurance information.
• Checks in and interviews patients to complete paperwork.
• Directs patient to their appointment or procedure.
• May assist in scheduling add-on appointments.
• Documents, issues and resolutions in electronic medical record.
• Verifies insurance eligibility and benefits information for payers.
• Obtains cost information and explains it to patient when needed.
• Collects co-pay or deductibles and explains financial assistance programs.
• Screening and approving patients for financial assistance programs.

Conhecimentos

Customer service

Ferramentas

Microsoft Office

Descrição da oferta de emprego

UnitedHealth Group is seeking a patient access coordinator to greet patients, collect demographics and insurance information, and direct them to appointments. You will verify coverage, explain costs, and assist with financial aid applications.

The role emphasizes accurate data entry, customer service, and teamwork within a fast-paced healthcare setting. You will work Monday to Friday, 9:30 am to 6:00 pm, with potential for mentorship and career development.