Patient Access & Registration Specialist

Jobtome; Minneapolis (MN); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Sign-on bonus $1,500

Job summary

UnitedHealth Group is seeking a registration/clinical access specialist at our Minneapolis location. The role handles in-person patient greeting, collects demographics and insurance data, and manages paperwork and EMR entries.

You will verify eligibility, assist with scheduling, and help explain costs and resources to patients. Ideal candidates have 2+ years in customer service and 1+ year in revenue cycle, with proficiency in Microsoft Office and EMR systems.

Qualifications

• 2+ years of customer service experience.
• 1+ years of revenue cycle experience.
• Intermediate level of proficiency with Microsoft Office products.
• Must be 18 years or older.
• Ability to work the biweekly rotating schedule 6:00am–2:30pm (two-week pattern).
• Ability to work standard daytime hours, Monday–Friday for the first 3 weeks after hire.

Responsibilities

• Greet and welcome patients in person.
• Collect demographic and insurance information.
• Check in or interview patients to complete paperwork.
• Direct patients to their appointment or procedure.
• Document issues and resolutions in the electronic medical record (EMR).
• May assist in scheduling add-on appointments.
• Verify eligibility and benefits information for payers and interpret results.
• Explain information to patient and obtain signatures as needed.
• Collect co-pay or deductibles.
• Determine patient need for financial counseling and offer resources.
• May gather medical record information from departments for distribution.

Skills

Customer service

Revenue cycle

Microsoft Office

18+

Tools

Electronic medical records

Job description

UnitedHealth Group is seeking a registration/clinical access specialist at our Minneapolis location. The role handles in-person patient greeting, collects demographics and insurance data, and manages paperwork and EMR entries.

You will verify eligibility, assist with scheduling, and help explain costs and resources to patients. Ideal candidates have 2+ years in customer service and 1+ year in revenue cycle, with proficiency in Microsoft Office and EMR systems.