Patient Access & Registration Specialist

Jobtome; Cambridge (MA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus for external applicants

Job summary

UnitedHealth Group is seeking a patient registration specialist to warmly greet patients, collect demographic and insurance information, and guide them to the proper appointment or procedure. You will document issues in the EMR and help resolve registration or billing questions as needed.

The role requires basic MS Office skills, 6+ months in a healthcare or office setting, and availability for daytime shifts per training schedule. External candidates may qualify for a $1500 sign-on bonus.

Qualifications

• 6+ months of customer service experience in an office/hospital setting.
• Intermediate level of proficiency with Microsoft Office products.
• Ability to work per diem, at least 2 shifts per month.
• Ability to work standard daytime hours, Mon-Fri for the first 3 weeks after hire in alignment with the training schedule.
• Must be 18 years of age or older.

Responsibilities

• Greets and welcomes patient in person.
• Collects demographic and insurance information.
• Checks in and interviews patients to complete appropriate paperwork.
• Directs patient to their appointment or procedure.
• May assist in scheduling add-on appointments.
• Documents, any issues and resolutions in electronic medical record.
• Resolve claim issues or registration errors on patient accounts.
• Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations.

Skills

Customer service

MS Office

Job description

UnitedHealth Group is seeking a patient registration specialist to warmly greet patients, collect demographic and insurance information, and guide them to the proper appointment or procedure. You will document issues in the EMR and help resolve registration or billing questions as needed.

The role requires basic MS Office skills, 6+ months in a healthcare or office setting, and availability for daytime shifts per training schedule. External candidates may qualify for a $1500 sign-on bonus.