Patient Access Specialist: Registration, Scheduling & Billing

Ochsner Clinic Foundation; Jefferson (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Ochsner Health is hiring at multiple patient access locations in Louisiana. This role greets patients, assists with scheduling and registration, verifies demographics and insurance, and explains benefits.

You will collect co-pays and assist with financial counseling while balancing cash drawers and maintaining privacy. The position requires a high school diploma or equivalent, with preferred Associate’s degree.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree preferred.
• Experience in hospital, clinic, or medical office settings preferred.
• Knowledge of healthcare insurance benefits and payer guidelines.

Responsibilities

• Greet patients and guests by phone or in person and assist scheduling or check-in.
• Verify patient demographics and insurance information for accurate records.
• Explain benefits, collect co-pays/deductibles, and assist with financial counseling.
• Balance cash drawer daily and handle occasional deposits.
• Maintain patient privacy and comply with applicable laws and regulations.

Skills

Customer service

Clear communication

Data entry

Attention to detail

Conflict resolution

Team collaboration

Problem solving

Education

High school diploma or equivalent

Associate’s degree

Tools

Windows applications

Insurance verification systems

Job description

Ochsner Health is hiring at multiple patient access locations in Louisiana. This role greets patients, assists with scheduling and registration, verifies demographics and insurance, and explains benefits.

You will collect co-pays and assist with financial counseling while balancing cash drawers and maintaining privacy. The position requires a high school diploma or equivalent, with preferred Associate’s degree.