Patient Access & Registration Specialist

Ochsner Health; Slidell (LA); On-site; USD 22,000 - 30,000; Full time

Job summary

Ochsner Health in Louisiana is seeking a patient access specialist to greet patients, schedule appointments, complete admissions, verify demographics, and collect co-pays. You will input data, explain insurance benefits, and balance a cash drawer while ensuring privacy and accuracy.

The role requires a high school diploma (associate degree preferred), strong communication, computer and billing knowledge, and the ability to handle high-stress situations with professionalism.

Qualifications

• Must have data entry and retrieval skills with basic computer literacy.
• Excellent verbal and written communication, professional presentation.
• Proficient with Windows-style applications and role-specific software.
• Strong interpersonal and clerical abilities with knowledge of healthcare billing regulations.

Responsibilities

• Provide excellent customer service to patients, guests, and families.
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission process.
• Ensure all required forms are completed and documents are accurate.
• Efficiently gather and input demographic and financial information; explain insurance benefits and collect payments.
• Perform financial analysis of each case and inform patient of financial responsibility.
• Balance cash drawer daily and complete end-of-shift procedures for cash handling.
• Demonstrate teamwork and professionalism; resolve interpersonal conflicts.
• Adapt communication to diverse patient populations and privacy requirements.
• Other related duties as required.

Skills

Data entry

Verbal & written communication

Windows applications

Interpersonal skills

Healthcare insurance knowledge

Billing regulations

Problem solving

Time management

Attention to detail

Team collaboration

Judgment in difficult situations

Education

High school diploma or equivalent

Associate’s degree (preferred)

Tools

Windows OS

Billing software

Electronic verification systems

Job description

Ochsner Health in Louisiana is seeking a patient access specialist to greet patients, schedule appointments, complete admissions, verify demographics, and collect co-pays. You will input data, explain insurance benefits, and balance a cash drawer while ensuring privacy and accuracy.

The role requires a high school diploma (associate degree preferred), strong communication, computer and billing knowledge, and the ability to handle high-stress situations with professionalism.