Pediatric Patient Access Specialist

10100 Children's Hospital; United States; On-site; USD 29,000 - 56,000; Full time

Benefits offered by this job

Equal opportunity employer

Drug-free workplace policy

Job summary

Children's National Hospital in Washington, DC, is seeking a Patient Access Representative to be the welcoming first connection for patients and families during their care journey. You will greet families, collect demographics, verify insurance, and support scheduling to help care begin smoothly.

The role requires strong customer service, excellent communication, and organizational skills, with at least two years of related experience.

Qualifications

• Two years of related experience in patient access or a similar role.
• Strong customer service and communication abilities.
• Proficiency with Microsoft Office; basic computer skills required.

Responsibilities

• Demonstrate accuracy in scheduling, verify codes, and enter data in registration systems.
• Collect demographic and insurance information; obtain required consents and IDs.
• Verify insurance eligibility and discuss pre-authorization needs with families.
• Collect co-pays and deposits; support billing processes as needed.
• Provide courteous front-desk service and assist teammates across departments.

Skills

Customer service

Communication skills

Organizational skills

Typing 35 wpm

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Children's National Hospital in Washington, DC, is seeking a Patient Access Representative to be the welcoming first connection for patients and families during their care journey. You will greet families, collect demographics, verify insurance, and support scheduling to help care begin smoothly.

The role requires strong customer service, excellent communication, and organizational skills, with at least two years of related experience.