Patient Access Specialist - Registration & Scheduling

Kettering Health; Miamisburg (OH); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

Kettering Health in Miamisburg, OH is seeking a part-time Patient Access representative for the third shift. You will register patients, verify insurance, collect consents, and support front-desk operations in a fast-paced environment.

This role emphasizes confidentiality, HIPAA compliance, teamwork with clinical and administrative staff, and delivering excellent customer service to patients and visitors.

Qualifikationen

• High school diploma or GED required.
• At least 1 year in healthcare admin or customer service.
• Proficient with data entry and insurance processes.
• Strong communication and confidentiality adherence (HIPAA).
• Experience with EHR is preferred.

Aufgaben

• Enter patient demographics, insurance, and contact info into the EHR.
• Verify identity and insurance eligibility; prevent duplicates.
• Obtain consents and signatures for treatment and billing.
• Explain financial responsibilities and collect payments when applicable.
• Greet patients and visitors; provide directions and assistance.
• Schedule, reschedule, or cancel appointments.
• Maintain HIPAA compliance and confidentiality.
• Collaborate with staff to support efficient patient flow.
• Follow up on missing or incorrect registration information.
• Participate in ongoing training on regulations and updates.

Kenntnisse

Data entry

Interpersonal communication

Multitasking

Attention to detail

Insurance knowledge

HIPAA compliance

Customer service

Problem-solving

Ausbildung

High school diploma or GED

Tools

Electronic Health Record (EHR) systems

Jobbeschreibung

Kettering Health in Miamisburg, OH is seeking a part-time Patient Access representative for the third shift. You will register patients, verify insurance, collect consents, and support front-desk operations in a fast-paced environment.

This role emphasizes confidentiality, HIPAA compliance, teamwork with clinical and administrative staff, and delivering excellent customer service to patients and visitors.