Patient Access Specialist I: Registration & Scheduling

Kettering Health; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Kettering Health is seeking a Patient Access representative in Dayton for full-time, varied shifts. The role focuses on accurate patient registration, insurance verification, and ensuring all documentation complies with HIPAA and hospital policies.

The position emphasizes excellent customer service, data accuracy, and collaboration with clinical teams to support smooth patient flow and accurate billing. Training is provided to stay current with healthcare regulations.

Qualifications

• High school diploma or GED required.
• At least 1 year of healthcare administrative or customer service experience.
• Proficiency with computer systems and data entry.

Responsibilities

• Accurately collect and enter patient demographic, insurance, and contact information into the EHR system.
• Verify patient identity and insurance eligibility, ensuring data integrity and preventing duplicates.
• Obtain and document consents and signatures for treatment and billing.

Skills

Computer systems

Data entry

Interpersonal communication

Multitasking

Attention to detail

HIPAA knowledge

Customer service

Problem solving

Education

High school diploma or GED

Tools

Electronic Health Record (EHR) systems

Job description

Kettering Health is seeking a Patient Access representative in Dayton for full-time, varied shifts. The role focuses on accurate patient registration, insurance verification, and ensuring all documentation complies with HIPAA and hospital policies.

The position emphasizes excellent customer service, data accuracy, and collaboration with clinical teams to support smooth patient flow and accurate billing. Training is provided to stay current with healthcare regulations.