Patient Access & Scheduling Specialist I

Intermountain Healthcare; Billings (MT); On-site; USD 26,000 - 35,000; Full time

Job summary

Intermountain Health is seeking a Patient Access Registration Specialist I at St Vincent Regional Hospital in Billings, MT. You will verify demographics and insurance, register patients for appointments, collect co-pays, and guide them through financial options.

The role requires strong customer service, proficiency with Microsoft Office, and familiarity with Epic EMR. This fast-paced position includes coordinating with clinical staff to ensure smooth patient flow.

Qualifications

• High School diploma or equivalent preferred.
• Proficiency in computer skills including Microsoft Office required.
• Experience with Epic preferred.
• Customer service experience, preferably in healthcare, is required.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Document and update patient records in the electronic health system.
• Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School Diploma

Tools

Epic EMR

Microsoft Office

Job description

Intermountain Health is seeking a Patient Access Registration Specialist I at St Vincent Regional Hospital in Billings, MT. You will verify demographics and insurance, register patients for appointments, collect co-pays, and guide them through financial options.

The role requires strong customer service, proficiency with Microsoft Office, and familiarity with Epic EMR. This fast-paced position includes coordinating with clinical staff to ensure smooth patient flow.