Patient Access Specialist: Registration & Insurance Expert

CommonSpirit Health; Durango (CO); On-site; USD 26,000 - 41,000; Full time

Job summary

Mercy Hospital in Durango, Colorado is seeking a Patient Access Representative to contribute to the patient experience through organized, efficient registration and exceptional service.

You will interview patients for demographic and financial information, verify benefits, explain costs, collect patient portions, and mentor new associates while maintaining confidentiality and accuracy.

Qualifications

• Requires High School Diploma or GED.
• Preferred: healthcare office experience and medical terminology.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Register patients with accurate demographic and financial information.
• Verify insurance benefits and explain financial requirements.
• Collect patient portions prior to or at time of service.
• Obtain signatures and scan documents into the electronic record.
• Maintain accuracy in departmental data and confidentiality.
• Mentor new associates and support patient journey.

Skills

Customer service

Attention to detail

Multitasking

Communication skills

Education

High School Diploma/G.E.D.

Job description

Mercy Hospital in Durango, Colorado is seeking a Patient Access Representative to contribute to the patient experience through organized, efficient registration and exceptional service.

You will interview patients for demographic and financial information, verify benefits, explain costs, collect patient portions, and mentor new associates while maintaining confidentiality and accuracy.