Patient Access Specialist: Registration & Benefits

MHM Support Services; United States; Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Matched retirement plans

Job summary

Mercy seeks a Patient Access Representative who greets patients and guides them through scheduling, registration, and benefit verification. You will perform pre-certification and financial clearance tasks, ensuring accurate patient data and compliant insurance interaction.

The role emphasizes compassionate service, attention to detail, and teamwork with physicians, staff, and insurance providers to support a smooth patient experience and reliable healthcare access.

Qualifications

• Experience with clerical tasks and customer service preferred.
• Knowledge of medical terminology and insurance plans preferred.
• HS diploma required; some college helpful.

Responsibilities

• Assist patients with scheduling, registration and benefit verification.
• Handle pre-certification and financial clearance processes.
• Ensure accurate data entry into patient records and maintain privacy.

Skills

Communication skills

Telephone etiquette

Attention to detail

Organizational skills

Stress management

Team collaboration

Computer literacy

Education

High School diploma

Some college helpful

Tools

Electronic health record systems

10-key calculator

Job description

Mercy seeks a Patient Access Representative who greets patients and guides them through scheduling, registration, and benefit verification. You will perform pre-certification and financial clearance tasks, ensuring accurate patient data and compliant insurance interaction.

The role emphasizes compassionate service, attention to detail, and teamwork with physicians, staff, and insurance providers to support a smooth patient experience and reliable healthcare access.