Patient Access Specialist: Registration & Insurance Expert

Luminis Health, Inc.; Annapolis (MD); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan (employer match)

Paid Time Off

Tuition Assistance

Employee Referral Bonus

Paid Holidays

Wellness Programs

Job summary

Luminis Health in Annapolis, MD is seeking a Patient Access Representative to greet patients, collect demographics, verify insurance, and register in the Master Patient Index, aiming for accuracy and timely processing. The role uses EPIC and Meditech, handles downtime procedures, and supports billing information while upholding HIPAA compliance and compassionate customer service.

The position requires a high school diploma, at least two years of customer service experience in healthcare, and

Qualifications

• High school diploma or GED required; healthcare experience preferred.
• Minimum 2 years of prior customer service in a healthcare setting.
• Knowledge of medical terminology is desirable.
• Strong data entry and basic computer skills required.

Responsibilities

• Register patients accurately and explain financial responsibilities.
• Communicate with patients and staff in a professional manner.
• Manage EPIC work queues and time-sensitive tasks.
• Respond to inquiries via phone and in person.
• Adhere to HIPAA and regulatory information.

Skills

Customer service

Data entry

Communication skills

Multitasking

Medical terminology knowledge

Basic computer skills

Education

High school diploma or GED

Tools

Outlook

TimePC

EPIC

Meditech

Job description

Luminis Health in Annapolis, MD is seeking a Patient Access Representative to greet patients, collect demographics, verify insurance, and register in the Master Patient Index, aiming for accuracy and timely processing. The role uses EPIC and Meditech, handles downtime procedures, and supports billing information while upholding HIPAA compliance and compassionate customer service.

The position requires a high school diploma, at least two years of customer service experience in healthcare, and