Patient Access & Registration Specialist - Benefits Included

luminishealth; Annapolis (MD); Vor Ort; USD 24.000 - 36.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision Insurance

Retirement Plan with employer match

Paid Time Off

Tuition Assistance

Employee Referral Bonus

Paid Holidays, Disability, and Life/AD

Employee Assistance Programs

Zusammenfassung

Luminis Health in Annapolis, MD is seeking a courteous and detail-oriented Customer Service Representative to support patient registrations and financial interactions. The role requires accurate data collection for demographics, insurance, and medical information, with adherence to hospital policies and excellent communication with patients and staff.

Responsibilities include managing the work queue, assisting with training, and maintaining up-to-date knowledge of procedures while ensuring a

Qualifikationen

• High school diploma or GED is required.
• Typing speed 20 wpm or faster is required.
• Excellent written and verbal communication skills.
• Knowledge of medical terminology is desirable.
• Working knowledge of basic computer skills and web-based applications.
• Bilingual interpretation certification may be required for qualified interpreters.

Aufgaben

• Accurately obtains and processes patient demographic, insurance and medical information for registrations, admissions and financial purposes.
• Maintains a high accuracy rate (98%) per Best Practice Standards.
• Adheres to department and organization policies and procedures.
• Answers and directs calls professionally according to guidelines.
• Prioritizes CSR workflow to meet deadlines and maximize productivity.
• Communicates financial responsibilities to patients and collects funds.
• Assists with training and orientation of new staff.
• Maintains knowledge of departmental issues and hospital-wide changes.

Kenntnisse

Typing 20 wpm

Communication skills

Medical terminology knowledge

Basic computer skills

Ausbildung

High school diploma or GED

Jobbeschreibung

Luminis Health in Annapolis, MD is seeking a courteous and detail-oriented Customer Service Representative to support patient registrations and financial interactions. The role requires accurate data collection for demographics, insurance, and medical information, with adherence to hospital policies and excellent communication with patients and staff.

Responsibilities include managing the work queue, assisting with training, and maintaining up-to-date knowledge of procedures while ensuring a