Patient Access Specialist — Registration & Billing Support

Luminis Health; Annapolis (MD); On-site; USD 24,108 - 33,062; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan (with employer match)

Paid Time Off

Tuition Assistance Benefits

Employee Referral Bonus Program

Paid Holidays, Disability, and Life/AD&D

Job summary

Luminis Health is seeking a Patient Access Associate in Annapolis, MD. In this key role, you will serve as the first point of contact for patients, ensuring a positive experience during registration and admission. Responsibilities include greeting patients, verifying their information with 97% accuracy, scheduling appointments, and communicating financial responsibilities. Successful candidates should possess strong communication skills and a compassionate, patient-centered approach. Benefits include medical and dental insurance, retirement plan, and tuition assistance.

Qualifications

• Excellent attention to detail and accuracy in data entry.
• 0-11 months of direct Patient Access or healthcare registration experience.
• Must obtain Certified Patient Access Specialist (CPAS) certification within 8 months of hire.

Responsibilities

• Greet patients and visitors courteously and professionally.
• Conduct face-to-face interviews to obtain patient demographic and financial information.
• Explain hospital policies and procedures to patients and families.
• Schedule appointments according to patient and provider preferences.

Skills

Strong verbal and written communication skills

Attention to detail

Ability to work independently and collaboratively

Compassionate, patient-centered approach

Education

High school diploma or equivalent

Job description

Luminis Health is seeking a Patient Access Associate in Annapolis, MD. In this key role, you will serve as the first point of contact for patients, ensuring a positive experience during registration and admission. Responsibilities include greeting patients, verifying their information with 97% accuracy, scheduling appointments, and communicating financial responsibilities. Successful candidates should possess strong communication skills and a compassionate, patient-centered approach. Benefits include medical and dental insurance, retirement plan, and tuition assistance.