Patient Access & Front Desk Specialist

luminishealth; Annapolis (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan (with employer match)

Paid Time Off

Tuition Assistance

Employee Referral Bonus Program

Paid Holidays, Disability, and Life/AD

Wellness Programs

Employee Assistance Programs and more

Job summary

Luminis Health in Annapolis seeks an Office Assistant to support ambulatory operations, greet patients, register and schedule, and handle checkout on a practice management system with accuracy and professionalism.

You will maintain patient records, obtain referrals, answer calls, coordinate appointments, and support billing tasks as needed, contributing to a smooth patient flow and a positive office experience for every visitor.

Qualifications

• High school diploma or GED required or documentation of graduation from an accredited training program preferred.
• One year of clerical/billing experience in a medical office setting, preferred.
• Customer Service experience, strongly preferred.

Responsibilities

• Greets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
• Performs scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
• Performs daily business operations

Skills

Customer service

Clerical work

Communication skills

Medical office experience

Education

High school diploma or GED

Tools

Practice management system

Job description

Luminis Health in Annapolis seeks an Office Assistant to support ambulatory operations, greet patients, register and schedule, and handle checkout on a practice management system with accuracy and professionalism.

You will maintain patient records, obtain referrals, answer calls, coordinate appointments, and support billing tasks as needed, contributing to a smooth patient flow and a positive office experience for every visitor.