Patient Access & Registration Specialist

Ochsner Health; Chalmette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in Chalmette, LA seeks a welcoming registration specialist to greet patients, schedule appointments, and complete admissions with accuracy. You will verify identifications, collect co-pays, and input demographic and insurance information while upholding confidentiality.

Strong communication, computer skills, and knowledge of payor guidelines are required. Prior healthcare or customer service experience is preferred; CHAA/CHAM certifications are a plus.

Qualifications

• Must have basic computer and data entry skills.
• Excellent verbal and written communication abilities.
• Knowledge of health care insurance benefits and payor guidelines.

Responsibilities

• Greet patients and guests warmly and register them.
• Schedule appointments and manage check-in/admission processes.
• Verify identification and demographics for accurate records and reimbursement.
• Collect co-pays and self-pay portions; input demographic and insurance data.
• Explain insurance benefits and assist with financial responsibilities.
• Maintain confidentiality and provide support across departments.

Skills

Customer service

Verbal communication

Data entry

Insurance verification

Education

High school diploma or equivalent

Associate's degree (preferred)

Tools

Windows applications

Job description

Ochsner Health in Chalmette, LA seeks a welcoming registration specialist to greet patients, schedule appointments, and complete admissions with accuracy. You will verify identifications, collect co-pays, and input demographic and insurance information while upholding confidentiality.

Strong communication, computer skills, and knowledge of payor guidelines are required. Prior healthcare or customer service experience is preferred; CHAA/CHAM certifications are a plus.