Patient Access Specialist: Registration & Benefits

Advocate Health; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Advocate Health in Charlotte, NC is seeking a Patient Access Registrar to greet patients, verify insurance, and collect co-pays, ensuring a smooth registration experience.

This role supports AIDET standards, accurate pre-registration, and collaboration with physicians and care teams to resolve eligibility and in-network status issues. Strong data-entry and math skills are required, with a High School Diploma and 2 years of related experience preferred.

Qualifications

• High School Diploma with 2 years of related experience.
• Experience in patient access, billing, or hospital/physician office settings.
• Intermediate math and data-entry skills required.

Responsibilities

• Greet and acknowledge patients and families per AIDET standards.
• Identify insurance coverage, benefits, and patient out-of-pocket costs.
• Collect co-pays and verify eligibility using electronic systems.
• Pre-register and register patients, ensuring accurate demographic and insurance data.
• Coordinate with physicians and care teams to resolve insurance and in-network issues.

Skills

Typing 25 WPM

Web-based systems

Data entry

Education

High School Diploma

Job description

Advocate Health in Charlotte, NC is seeking a Patient Access Registrar to greet patients, verify insurance, and collect co-pays, ensuring a smooth registration experience.

This role supports AIDET standards, accurate pre-registration, and collaboration with physicians and care teams to resolve eligibility and in-network status issues. Strong data-entry and math skills are required, with a High School Diploma and 2 years of related experience preferred.