Patient Access & Registration Specialist (Evenings/Weekend)

Talentify; Charlotte (NC); On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health is seeking a part-time Patient Registration Clerk to support the Carolinas Medical Center Adult NC Arrival Emergency Department in Charlotte, NC. This role focuses on patient registration, data accuracy, and responding to inquiries with a strong emphasis on privacy and compliance.

You will verify insurance information, collect co-pays, and help guide patients through scheduling and financial discussions with our team, ensuring a smooth patient experience.

Qualifications

• High school graduate required.
• Experience with insurance verification/eligibility tools preferred.
• Excellent customer service and communication skills required.

Responsibilities

• Create initial electronic health record foundations to ensure accurate patient data.
• Register patients, collect demographics and insurance information, and collect co-pays.
• Explain insurance coverage and assist with patient billing inquiries and referrals to Financial Advocates.
• Maintain HIPAA compliance and protect patient confidentiality.
• Coordinate scheduling, reminders, and patient arrival information.

Skills

Customer service

HIPAA compliance

Communication skills

Multitasking

High-stress environment

Insurance verification

EPIC EMR

Microsoft Office

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Electronic medical record systems

Job description

Advocate Health is seeking a part-time Patient Registration Clerk to support the Carolinas Medical Center Adult NC Arrival Emergency Department in Charlotte, NC. This role focuses on patient registration, data accuracy, and responding to inquiries with a strong emphasis on privacy and compliance.

You will verify insurance information, collect co-pays, and help guide patients through scheduling and financial discussions with our team, ensuring a smooth patient experience.