Patient Access & Registration Specialist

Advocate Health; Charlotte (NC); On-site; USD 33,000 - 42,000; Full time

Job summary

Advocate Health is seeking a patient registration specialist to support admissions, pre-register for services, and verify insurance coverage. You will coordinate with patients and scheduling to secure authorizations and arrange payments as needed.

Strong communication, attention to detail, and familiarity with hospital billing are essential. The role requires accurate data entry (40 wpm) and the ability to work in a fast-paced health system environment.

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred.
• Accurate spelling and attention to detail required.
• Must be able to key 40 wpm.
• Knowledge of patient registration, insurance, and hospital billing preferred.
• Medical terminology knowledge and understanding of third party reimbursement preferred.
• Excellent communication skills and customer services skills required.

Responsibilities

• Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral.
• Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party.
• Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.

Skills

Customer service

Communication

Attention to detail

Medical terminology

Typing 40 wpm

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Advocate Health is seeking a patient registration specialist to support admissions, pre-register for services, and verify insurance coverage. You will coordinate with patients and scheduling to secure authorizations and arrange payments as needed.

Strong communication, attention to detail, and familiarity with hospital billing are essential. The role requires accurate data entry (40 wpm) and the ability to work in a fast-paced health system environment.