Patient Access Specialist - Per Diem, Onsite

Mass General Brigham; Somersworth (NH); On-site; USD 24,000 - 35,000; Part time

Job summary

Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is seeking a patient-centered Administrative Specialist for Rehab Services. The role requires flexibility to cover various schedules, the ability to travel to multiple rehab sites, and strong clerical skills in a healthcare setting.

You will manage patient and therapist scheduling, registrations, authorizations, and communications to support efficient department operations and positive patient experiences.

Qualifications

• 6 months minimum experience in customer service or clerical work
• Previous experience in a healthcare setting, preferably hospital
• Ability to multi-task in a fast-paced environment
• Strong communication, written and verbal
• Knowledge of medical terminology and insurance authorization
• Understanding of impact of Patient Access on Revenue Cycle
• High school diploma or equivalent
• Ability to travel to multiple rehab sites

Responsibilities

• Manage patient and therapist schedules.
• Answer telephone and schedule appointments.
• Complete accurate registration and obtain insurance authorizations.
• Collaborate with team to ensure positive patient experiences.
• Serve as receptionist and support secretarial tasks.
• Travel to multiple rehab sites as needed.

Skills

Customer service

Clerical duties

Multi-tasking

Communication skills

Medical terminology

Insurance authorization

Attention to detail

Education

High School Diploma

Job description

Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is seeking a patient-centered Administrative Specialist for Rehab Services. The role requires flexibility to cover various schedules, the ability to travel to multiple rehab sites, and strong clerical skills in a healthcare setting.

You will manage patient and therapist scheduling, registrations, authorizations, and communications to support efficient department operations and positive patient experiences.