Patient Access Specialist - Per Diem (Healthcare)

Wentworth-Douglass Physicians Organization (WDP); Somersworth (NH); On-site; USD 24,000 - 35,000; Part time

Job summary

Wentworth-Douglass Hospital is seeking a per diem Administrative Specialist for the Rehab Services department. This role focuses on patient-centered customer service, scheduling, registration, and insurance authorizations across multiple rehab sites.

Flexibility to cover various schedules and travel between sites is preferred. Candidates should have at least 6 months in customer service or clerical work, a high school diploma, and strong communication skills.

Qualifications

• Minimum 6 months experience in customer service or clerical work.
• High School Diploma or equivalent; 1 year in customer service recommended.
• Ability to multi-task in a fast-paced environment and remain calm and professional.
• Proficiency with computer and online applications; strong communication skills.
• Knowledge of medical terminology and insurance authorization processes.

Responsibilities

• Manage patient and therapist scheduling; coordinate registrations and appointments.
• Answer phone calls; obtain insurance authorizations and referrals as needed.
• Support department operations to ensure positive patient experiences.
• Collaborate with team members to maintain accurate records and timely communications.

Skills

Customer service

Clerical

Healthcare

multitasking

Communication

Insurance knowledge

Medical terminology

Education

High School Diploma

Tools

Healthcare software

Job description

Wentworth-Douglass Hospital is seeking a per diem Administrative Specialist for the Rehab Services department. This role focuses on patient-centered customer service, scheduling, registration, and insurance authorizations across multiple rehab sites.

Flexibility to cover various schedules and travel between sites is preferred. Candidates should have at least 6 months in customer service or clerical work, a high school diploma, and strong communication skills.