Patient Access Specialist - Rehab (Per Diem)

Endeavor Health; Milwaukee (WI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Shift pay

Incentive pay

Annual raises

Career growth opportunities

Medical, Dental, Vision benefits

Tuition reimbursement

Free parking

Wellness program

Job summary

Endeavor Health is seeking a Patient Support Representative for Outpatient Rehab on a per diem basis. The role involves verifying patient benefits, obtaining pre-certifications, and coordinating referrals to ensure timely access to services.

The position supports scheduling and data entry within EMR systems. The ideal candidate has 1–2 years in healthcare registration or customer service, with knowledge of health insurance and medical terminology.

Qualifications

• High school diploma or GED required.
• 1–2 years of healthcare registration, scheduling, or customer service experience preferred.
• Knowledge of health insurance, medical terminology, and anatomy preferred.

Responsibilities

• Review and analyze patient demographics and referrals to verify benefits and eligibility.
• Obtain pre-certifications and support timely reimbursement; perform pre-certification notifications.
• Research pre-certification denials and missing documents; verify referral requirements.
• Coordinate referrals with physicians and offices; obtain additional referrals as needed.
• Utilize EMR task queues to meet productivity metrics in Rehab Services.
• Assist with scheduling and data entry to support patient access and experience.

Skills

Healthcare customer service

Data entry

Microsoft Office

Health insurance knowledge

Education

High school diploma

Associate degree preferred

Tools

EMR/EHR systems

Job description

Endeavor Health is seeking a Patient Support Representative for Outpatient Rehab on a per diem basis. The role involves verifying patient benefits, obtaining pre-certifications, and coordinating referrals to ensure timely access to services.

The position supports scheduling and data entry within EMR systems. The ideal candidate has 1–2 years in healthcare registration or customer service, with knowledge of health insurance and medical terminology.