Patient Access Specialist — Per Diem (Weekend Availability)

Communityhospitalhp; Huntington Park (CA); On-site; USD 30,307 - 44,083; Part time

Job summary

Community Hospital of Huntington Park is seeking a Patient Access Representative for per diem coverage. The role involves greeting patients, collecting demographic and insurance information, verifying eligibility, and assisting with payments in a fast-paced hospital setting.

The position requires strong communication, familiarity with AIDET principles, and adherence to HIPAA. Weekend availability and at least one year in customer service are preferred.

Qualifications

• At least 1 year of customer service experience.
• Healthcare setting experience preferred.
• Bilingual in English and Spanish preferred or ability to communicate with Spanish-speaking patients.

Responsibilities

• Greet patients and visitors upon arrival.
• Collect and verify demographic and insurance information.
• Assist with payments and balance collections.
• Update patient records accurately and maintain confidentiality.
• Answer phones and route inquiries to appropriate staff.
• Provide directions and patient status information.
• Maintain professional communication with patients and staff.
• May float to other areas as needed.

Skills

Customer service

Bilingual English/Spanish

Communication skills

Tools

HIPAA compliance

AIDET

Job description

Community Hospital of Huntington Park is seeking a Patient Access Representative for per diem coverage. The role involves greeting patients, collecting demographic and insurance information, verifying eligibility, and assisting with payments in a fast-paced hospital setting.

The position requires strong communication, familiarity with AIDET principles, and adherence to HIPAA. Weekend availability and at least one year in customer service are preferred.