Patient Access Specialist – Per Diem

Jobtome; Plymouth (MN); Presencial; USD 22.000 - 40.000; Tempo integral

Benefícios oferecidos por esta vaga

Sign-on bonus

Resumo da vaga

UnitedHealth Group in Plymouth, MN is seeking a Patient Access Representative Associate to greet patients and conduct standard registration by collecting demographic and financial data and entering it into the electronic medical record.

You will perform primary responsibilities such as collecting insurance information, checking in patients, directing to appointments, and supporting billing and financial assistance processes.

Qualificações

• 6+ months of customer service experience in an office/hospital setting.
• Intermediate level of proficiency with Microsoft Office products.
• Ability to work a per diem schedule and 16 hours per pay period.
• Ability to work standard daytime hours, Mon-Fri for the first 3 weeks after hire in alignment with the training schedule.
• Must be 18 years of age OR older.

Responsabilidades

• Greets and welcomes patient in person.
• Collects demographic and insurance information.
• Checks in and interviews patients to complete appropriate paperwork.
• Directs patient to their appointment or procedure.
• May assist in scheduling add-on appointments.
• Documents any issues and resolutions in electronic medical record.
• Resolve claim issues or registration errors on patient accounts.
• Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations.
• Obtains cost information and explains information to patient if necessary.
• Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
• Screening and approving patients for financial assistance programs.
• Assists and counsel's patient with application process for available financial assistance programs.
• Provides technical or functional direction for employees.
• Assists patients in completion of request for information forms and submits to appropriate department.
• Obtains signatures from patients as needed.

Conhecimentos

Customer service

Microsoft Office

Flexible schedule

18+ age

Ferramentas

Epic

Descrição da vaga

UnitedHealth Group in Plymouth, MN is seeking a Patient Access Representative Associate to greet patients and conduct standard registration by collecting demographic and financial data and entering it into the electronic medical record.

You will perform primary responsibilities such as collecting insurance information, checking in patients, directing to appointments, and supporting billing and financial assistance processes.