Patient Access Associate — Per Diem, Flexible Shifts

Optum; Town of Hastings (NY); On-site; USD 22,000 - 40,000; Part time

Benefits offered by this job

Sign-on bonus for external applicants

Job summary

Optum is recruiting for an in-person patient registration role at Hastings, MN. You will greet patients, collect demographics and insurance details, and enter data into the electronic medical records system.

The position requires 6+ months in a customer service setting, Microsoft Office proficiency, and the ability to work per diem across shifts. A sign-on bonus is offered to external applicants and compensation ranges hourly based on full-time equivalency.

Qualifications

• 6+ months of customer service experience in an office/hospital setting.
• Intermediate level of proficiency with Microsoft Office products.
• Ability to work on a Per Diem basis, within 1stshift, 2ndshift, or 3rdshift.
• Ability to work minimum of 1 shift every two weeks.
• Ability to work standard daytime hours, Monday-Friday for the first 3 weeks after hire in alignment with the training schedule.
• Must be 18 years of age or older.

Responsibilities

• Greets and welcomes patient in person.
• Collects demographic and insurance information.
• Checks in or interviews patients to complete appropriate paperwork.
• Directs patient to their appointment or procedure.
• May assist in scheduling add-on appointments.
• Verifies eligibility and benefits information for payers and interprets results.
• Obtains signatures from patients as needed.
• Collects co-pay or deductibles and respond to questions regarding financial assistance programs available.
• Uses resources, tools, and procedures to complete accounts in assigned work queues.
• Assist patients in completion of request for information forms and submits to appropriate department.
• May gather medical record information from all departments for collection.

Skills

Customer service

Microsoft Office

Per diem availability

Shift flexibility

Must be 18+

Tools

Microsoft Office

Job description

Optum is recruiting for an in-person patient registration role at Hastings, MN. You will greet patients, collect demographics and insurance details, and enter data into the electronic medical records system.

The position requires 6+ months in a customer service setting, Microsoft Office proficiency, and the ability to work per diem across shifts. A sign-on bonus is offered to external applicants and compensation ranges hourly based on full-time equivalency.