Patient Access Pro: Registration & Insurance Expert

Trinity Health; New Hampton (IA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Education Assistance

Medical, Dental, Vision benefits

Competitive wages with differentials

Generous paid time off

Retirement Savings with employer match

Job summary

MercyOne North Iowa Medical Center is seeking a Patient Access Registrar to perform outpatient and inpatient registration and insurance verification, collecting patient liabilities at check-in. You will interview patients to obtain accurate demographic and financial information and help ensure Medicare/ payer requirements are met.

The role requires English fluency, strong data entry, and computer skills, with full-time day-shift hours and rotating schedules.

Qualifications

• High school diploma or equivalent; HFMA CRCR or NAHAM CHAA within 1 year.
• Minimum 1 year customer service experience; Patient Access experience preferred.
• Must read, write and speak English; proficient computer/PC skills.
• Typing 40 wpm or data entry 50–60 keystrokes per minute preferred.

Responsibilities

• Validate/obtain and enter demographic, clinical, financial, and insurance information into the patient accounting system by interviewing the patient, family member or guarantor.
• Register patients in multiple settings and for various patient types.
• Prepare patient estimates and inform Liabilities; collect co-pays, co-insurances, deductibles, deposits and balances at check-in.
• Obtain signed physician orders for tests/procedures.
• Prepare IDs/labels; obtain signatures and signatures on required forms; audit valuables if needed.

Skills

Customer service

English proficiency

Data entry

Medical terminology

Communication skills

Education

High school diploma

HFMA CRCR or NAHAM CHAA within 1 year

Tools

Patient accounting system

Job description

MercyOne North Iowa Medical Center is seeking a Patient Access Registrar to perform outpatient and inpatient registration and insurance verification, collecting patient liabilities at check-in. You will interview patients to obtain accurate demographic and financial information and help ensure Medicare/ payer requirements are met.

The role requires English fluency, strong data entry, and computer skills, with full-time day-shift hours and rotating schedules.