Part-Time Patient Access Specialist

MercyOne; Dubuque (IA); On-site; USD 19,000 - 28,000; Part time

Job summary

MercyOne Dubuque invites applications for a Part-time Representative I in Patient Access. The role focuses on patient centered service, outpatient and inpatient registration, and insurance verification.

You will collect payments, verify financial eligibility including Medicare, and provide information to patients, families, and provider offices. This entry-level position emphasizes accuracy, compliance, and friendly customer interactions at MercyOne Health System.

Qualifications

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA within one year of hire.
• Minimum one year of customer service experience; patient access experience preferred.

Responsibilities

• Provide patient-focused customer service at registration.
• Perform outpatient and inpatient registration and insurance verification.
• Collect patient financial liability payments and ensure Medicare/ payer requirements.
• Provide general information to hospital users, patients, families and offices.

Skills

Customer service

Education

High school diploma or equivalent

HFMA CRCR or NAHAM CHAA

Job description

MercyOne Dubuque invites applications for a Part-time Representative I in Patient Access. The role focuses on patient centered service, outpatient and inpatient registration, and insurance verification.

You will collect payments, verify financial eligibility including Medicare, and provide information to patients, families, and provider offices. This entry-level position emphasizes accuracy, compliance, and friendly customer interactions at MercyOne Health System.