Patient Access Specialist (Part-Time)

Atrium Health; Lincolnton (NC); Sur place; USD 29 000 - 43 000; Temps partiel

Résumé du poste

Atrium Health in Lincolnton, NC invites a part-time Patient Registration/Financial Services Clerk to join its team. The role focuses on accurate patient intake, insurance verification, and proactive customer service in a fast-paced environment.

You will handle demographics, co-pays, and documentation while ensuring privacy and regulatory compliance. Flexible scheduling and weekend coverage may be required.

Qualifications

• HIPAA compliance and patient privacy knowledge.
• Experience in customer-facing registration or front desk roles.
• Strong communication with patients, families, and staff.
• Ability to multitask and stay organized in a busy environment.
• Familiarity with insurance basics and payments.

Responsabilités

• Create the initial electronic health record and verify patient identity to prevent duplicates.
• Register patients, collect demographics, insurance details, and co-pays.
• Explain insurance coverage and refer complex questions to Financial Advocates.
• Follow HIPAA and other regulations, obtaining signatures as needed.
• Schedule appointments and manage changes, reminders, and follow-ups.
• Provide welcoming service, assist with transportation, directions, and interpreter needs.
• Monitor and manage electronic health record work queues according to policy.

Connaissances

HIPAA compliance

Customer service

Communication skills

Attention to detail

Multitasking

Formation

High School Diploma

Outils

EPIC EMR

Insurance verification tools

Description du poste

Atrium Health in Lincolnton, NC invites a part-time Patient Registration/Financial Services Clerk to join its team. The role focuses on accurate patient intake, insurance verification, and proactive customer service in a fast-paced environment.

You will handle demographics, co-pays, and documentation while ensuring privacy and regulatory compliance. Flexible scheduling and weekend coverage may be required.