Patient Access Specialist — Ob/Gyn Care Experience

Women's Care; Tampa (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid time off

Paid holidays

401k plan

Job summary

Women’s Care is seeking a Patient Access Representative in Tampa to greet patients, collect demographics, update profiles, and handle billing inquiries. You will manage insurance scanning into the EMR system, set up payment plans, and respond to high volumes of calls and emails with professionalism.

The role requires strong communication, multitasking, and computer skills, with a focus on delivering an outstanding patient experience in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent required.
• Exceptional customer service experience and a positive patient experience.
• Strong organizational skills.
• Warm, welcoming, and professional demeanor.
• Strong verbal and written communication skills.
• Deadline-driven and detail-oriented.
• Proficient with computers and MS Office.
• Ability to multi-task in a high-volume setting.
• Able to work efficiently with patients, coworkers, and providers.

Responsibilities

• Greet patients and visitors promptly and courteously.
• Collect demographics and update patient profiles.
• Collect payment and assist with billing while meeting time-of-service goals.
• Scan insurance cards and IDs into the EMR system (HIPAA compliant).
• Set up payment plans per policy.
• Answer high volume calls and respond to patient emails promptly.

Skills

Customer service

Organizational skills

Professional demeanor

Verbal and written communication

Attention to detail

Multi-tasking

Computer literacy

Education

High school diploma or equivalent

Tools

eClinicalWorks (eCW)

Microsoft Office

Job description

Women’s Care is seeking a Patient Access Representative in Tampa to greet patients, collect demographics, update profiles, and handle billing inquiries. You will manage insurance scanning into the EMR system, set up payment plans, and respond to high volumes of calls and emails with professionalism.

The role requires strong communication, multitasking, and computer skills, with a focus on delivering an outstanding patient experience in a fast-paced healthcare setting.