Patient Access Specialist: Welcoming, Scheduling & Billing

Paycom - ATS; Orlando (FL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation package

Health, dental, and vision benefits

Paid time off and paid holidays

401k plan

Meaningful patient impact

Job summary

Women’s Care in Orlando, FL is seeking a Patient Access Representative to be the first face and voice of the practice. You will register new and returning patients, verify demographics, collect payments, and ensure accurate scheduling and billing while delivering an exceptional patient experience.

Ideal candidates have a high school diploma, strong customer-service skills, and proficiency with Microsoft Office and EMR systems. Experience in medical offices and eCW knowledge are a plus.

Qualifications

• High school diploma or equivalent.
• Exceptional customer service with a positive patient experience.
• Strong organizational and communication skills.
• Proficiency with Microsoft Office and EMR systems.

Responsibilities

• Greet patients and collect demographics and insurance info.
• Schedule and verify appointments; process payments and billing questions.
• Scan documents into the EMR system with HIPAA compliance.
• Answer high-volume calls and respond to emails promptly.
• Maintain lobby tidiness and assist patients with online registration.

Skills

Customer service

Multitasking

Phone etiquette

Microsoft Office

EMR systems

Education

High school diploma

Tools

eClinicalWorks (eCW)

Job description

Women’s Care in Orlando, FL is seeking a Patient Access Representative to be the first face and voice of the practice. You will register new and returning patients, verify demographics, collect payments, and ensure accurate scheduling and billing while delivering an exceptional patient experience.

Ideal candidates have a high school diploma, strong customer-service skills, and proficiency with Microsoft Office and EMR systems. Experience in medical offices and eCW knowledge are a plus.