Patient Access Specialist – Medical Front Desk & Scheduling

Orthopedic-Centers-of-Colorad; Englewood (CO); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Training & Development

Profit Sharing

Weekday schedule

Job summary

Orthopedic-Centers-of-Colorad is seeking a Patient Advocate to ensure clinic compliance with HIPAA, OSHA, and fraud regulations while supporting daily operations. The role involves patient registration, collecting demographic and insurance data, and coordinating with clinical staff to uphold service standards.

The ideal candidate will handle copays, validate appointments with Phreesia, and maintain pre-registration for all patients.

Qualifications

• Knowledge of computer systems and applications.
• Knowledge of grammar, spelling and punctuation.
• Skills in operating business office machines (phones, computers, copy machines)
• Skills in answering the telephone in a professional manner
• Ability to read, understand and follow oral and written instruction
• Ability to establish and maintain working relationships with patients, employees and the public

Responsibilities

• Greet and register patients politely and promptly.
• Verify insurance, demographics and signatures as needed.
• Collect copays and self-pay fees.
• Phreesia appointment validations; cancellation/reschedules.
• Ensure completed pre-registration on all patients.
• Maintain a clean, organized waiting area and workspace
• Communicate with clinical staff via Microsoft Teams
• Present a professional appearance and demeanor
• Maintain accuracy and accountability for tasks
• Work independently or as part of a team

Skills

Computer literacy

Communication

Phone etiquette

Reading/comprehension

Interpersonal skills

Teamwork

Tools

Microsoft Teams

Phreesia

HIPAA systems

Job description

Orthopedic-Centers-of-Colorad is seeking a Patient Advocate to ensure clinic compliance with HIPAA, OSHA, and fraud regulations while supporting daily operations. The role involves patient registration, collecting demographic and insurance data, and coordinating with clinical staff to uphold service standards.

The ideal candidate will handle copays, validate appointments with Phreesia, and maintain pre-registration for all patients.