Patient Access Specialist — First-Impression & Scheduling

SequelOrtho; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

OrthoNebraska is seeking a Patient Access Representative to greet patients and guide them through check-in and registration. The role requires accurate data entry, insurance verification, and scheduling while maintaining a welcoming, professional demeanor.

The position involves preregistration of patient charts, collecting copayments, and entering demographic/insurance information into the EMR, with emphasis on confidentiality and patient rights.

Qualifications

• 2+ years of customer service experience in healthcare preferred.

Responsibilities

• Provide exceptional customer service as the first point of contact for patients.

Skills

Customer service

Interpersonal skills

Communication

Adaptability

Education

High School diploma or equivalent

Tools

Electronic Medical Record (EMR)

Job description

OrthoNebraska is seeking a Patient Access Representative to greet patients and guide them through check-in and registration. The role requires accurate data entry, insurance verification, and scheduling while maintaining a welcoming, professional demeanor.

The position involves preregistration of patient charts, collecting copayments, and entering demographic/insurance information into the EMR, with emphasis on confidentiality and patient rights.