Patient Advocate & Compliance Coordinator

OCC - Advanced Orthopedic & Sports Medicine Specialists; Golden (CO); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

Generous PTO and Holidays

Company-paid life insurance

Long-term disability insurance

Opportunities for internal training

Job summary

The OCC - Advanced Orthopedic & Sports Medicine Specialists in Golden, CO seeks a Patient Advocate to ensure clinic standards, HIPAA/OSHA compliance, and fraud-prevention measures. The role requires independent judgment in daily activities and execution of broad goals.

Responsibilities include eligibility checks, correcting chart errors, Phreesia validations, pre-registration, greeting and registering patients, collecting insurance and demographics, and handling calls to support ProviderFlow and

Qualifications

• Minimum of two years’ experience in a healthcare setting.
• Knowledge of medical office procedures.
• Knowledge of computer systems and applications.
• Strong grammar, spelling and punctuation.
• Ability to operate business office machines.
• Professional telephone demeanor.
• Ability to read, understand and follow instructions.
• Ability to work well with patients, staff and public.

Responsibilities

• Eligibility check
• Fixing charts/mistakes
• Phreesia appointment validations; cancellation/reschedules
• Pre-registration
• Recognize, greet and register patients in a polite, prompt and helpful manner
• ProviderFlow
• Answer all phone calls and voice messages in a pleasant manner and handle patient needs expeditiously
• Verify current informational statuses and collect insurance information, demographic information and signatures as needed

Skills

Healthcare experience

Medical office procedures

Computer systems

Communication skills

Telephone etiquette

Attention to detail

Job description

The OCC - Advanced Orthopedic & Sports Medicine Specialists in Golden, CO seeks a Patient Advocate to ensure clinic standards, HIPAA/OSHA compliance, and fraud-prevention measures. The role requires independent judgment in daily activities and execution of broad goals.

Responsibilities include eligibility checks, correcting chart errors, Phreesia validations, pre-registration, greeting and registering patients, collecting insurance and demographics, and handling calls to support ProviderFlow and